Overview — Purpose of this Page
This presentation-style page explains how to log in to your iTrustCapital account, what to expect after signing in, key security practices, and where to find official resources. It’s written to be clear, accessible, and easy to print or present.
Why login matters
Logging in is the gateway to managing retirement assets such as cryptocurrency and physical gold. The login process should be fast, reliable, and secure so you can focus on portfolio decisions rather than troubleshooting access issues. Below we walk through the steps, common issues, and features you’ll access after signing in.
Quick login steps
- Navigate to the official login page using a trusted link (bookmarked or typed directly into the browser).
- Enter your registered email and password. Use a password manager to avoid typos and reuse problems.
- If prompted, complete two-factor authentication (2FA). Authenticator apps or hardware keys are preferred for strong security.
- After successful authentication, confirm your device (if asked) and proceed to the dashboard.
Common login issues & fixes
- Forgot password: Use the "forgot password" flow to reset — check spam folders for reset emails.
- Locked account: Repeated failed attempts usually trigger temporary lockouts; contact support if lock persists.
- 2FA problems: If you lose access to your authenticator, follow the account recovery instructions immediately.
Post-login: what you’ll see
Typical dashboard elements include account balances for IRA holdings, transaction history, trading controls for crypto and gold, funding options, and tax documents. A personalized summary highlights recent activity and pending actions such as transfers or verification steps.
Best practices once logged in
- Review account activity regularly for unauthorized transactions.
- Enable alerts for large transfers and changes to account settings.
- Keep contact details up to date so security communications reach you promptly.
Security highlights
Protecting retirement assets requires layered security. Use strong, unique passwords, enable 2FA, monitor account emails, and beware of phishing attempts. Never share login credentials or 2FA codes. When using public Wi-Fi, prefer a secured, private connection or a trusted VPN.
Accessibility & support
Accessible design ensures all users can access account information. For additional help, support channels—including phone, chat, and email—are available from official pages listed below.